Travel Tips:

• Guests must arrive at the pier and complete all necessary procedures for boarding 3-4 hours or earlier before departure. If there is any delay that results in failure to board the ship, all related responsibilities shall be borne by the guests themselves, and the Cruise company and Club Travel shall not be liable.
• Guests are recommended to purchase travel insurance.
• Boarding Pier: Kai Tak Cruise Terminal Hall B (Hall B, Kai Tak Cruise Terminal) Pier Address: 33 Shing Fung Road, Kowloon City, Hong Kong (33 Shing Fung Road)
• The above information is for reference only. For specific details and updates, please visit the relevant website. 

Travel document requirements

Hong Kong Residents

1. H.K. Permanent Resident aged 11 & above
   
   • H.K. Permanent Identity Card（*** or *）
   • Passport
   • Valid Taiwan Entry Permit#
2. H.K. Permanent Resident aged 11 & below
   • Passport
   • Valid Taiwan Entry Permit#

#The cruise company does not arrange Taiwan visas on board. The Taiwan authorities also do not provide landing visas for passengers traveling to Taiwan on a cruise. Therefore, passengers must arrange their Taiwan visas before departure.

#Passengers who fail to obtain a Taiwan visa will be denied boarding by the cruise company. Our company and the cruise company are not responsible for any issues related to personal documents and will not provide any compensation.

#Travel document requirements may be updated or changed at any time according to regulations.

Please prepare the following document copies for boarding and entry into Taiwan:

1. Bring all necessary valid travel documents (passport/Hong Kong identity card/Taiwan Entry Permit, etc.)
2. Bring one copy of your passport.
3. Print your Taiwan Entry Permit.
4. All personal information on the Taiwan Entry Permit must be identical and 100% accurate to the detailed information on your passport (such as Chinese and English names, date of birth, passport number, ID number, and place of birth).

Passengers participating in the Taiwan voyage must bring a copy of their passport (with personal information page) and Entry Permit/Pass (if applicable) in A4 size for immigration procedures. If passengers do not prepare the copies, the cruise company will charge HKD $5 per document for photocopying fees.

Note:

Taiwan Entry Permit application is temporarily suspended for H.K. residents (non-permanent) (HKSAR Document of Identity).
Individual traveling to Taiwan is temporarily suspended for Mainland Chinese residents.

Remarks:

1. The company will charge customers for Hong Kong TIA levy which is calculated based on 0.15% of the final total fee.
2. Fees are calculated per person for two adults sharing a room and in Hong Kong dollars. For single occupancy, triple/quad occupancy or children’s fees, please contact the company. If single occupancy is required, a single room surcharge will apply.
3. All charges on the cruise are in Hong Kong dollars.
4. If the cruise company imposes fuel surcharges or other applicable taxes, passengers are responsible for paying the difference. The actual amount will be determined and added to the final ticket price based on the date the ship company issues the notice. The amount will be determined and added to the final ticket price after confirmation.
5. Customers must ensure that their travel documents are valid for at least six months (excluding certain countries) from the date of return to Hong Kong and have sufficient blank pages for visas and entry purposes. Travelers must also have a valid entry visa, if applicable. The company and cruise line are not responsible for any issues arising from personal identification documents.
6. When booking, customers must verify that their name matches their travel documents exactly; otherwise, they may lose their original booking price and discounts or be required to pay fees for changes. The cruise company hasthe right to refuse boarding and the final decision lies with the cruise company, and customers may not object.
7. Under no circumstances can cruise tickets be changed, transferred, or refunded.
8. An adult over the age of 18 must be present in each cabin from the date of boarding.
9. The bed configuration of all cabins, such as single beds, extra beds, or bunk beds, will be arranged by the cruise company.
10. Evening meals on the cruise (in the main dining room) are arranged in group seating and are subject to the final arrangements and decisions of the cruise company.
11. If the itinerary cannot be stopped or changed due to unforeseeable or force majeure circumstances (such as war, political turmoil, natural disasters, epidemics, typhoons, bad weather, rough seas, technical problems with transportation, temporary changes in schedules or timetables by carriers, strikes, and industrial actions, etc.), customers must agree and accept the arrangements made by the cruise company. Club Travel and the cruise company are not required to provide any compensation.
12. The departure/arrival/stopover times of ports during the voyage may be adjusted/changed/canceled according to the sailing conditions, and the final arrangements of the cruise company will be accepted and agreed by the customer. The cruise company has the final decision-making power and will not be considered a violation of the product description regulations, and will therefore waive the right to claim or seek compensation from the cruise company or Club Travel.
13. The cruise company reserve the right to adjust all itinerary arrangements based on the arrival time of the cruise ship and local transportation conditions, and will not provide compensation for any changes made. Participants may not object.
14. If there is a delay in the itinerary due to customs clearance or immigration procedures at the port of call, resulting in changes to the itinerary, Club Travel and the cruise company will not provide any compensation, and customers may not object.
15. Passengers are advised to purchase travel insurance before departure.
16. All prices are for reference only, and the actual price will be based on the official response from the cruise company when checking and confirming the reservation.
17. All promotional offers or room discounts are limited and subject to availability on a first-come-first-serve basis.
18. Customers must provide a copy of a valid travel document when booking.
19. Children’s travel documents attached to their parents’ passports/return permits cannot travel alone unless accompanied by their guardians.
20. Pregnant women who are 24 weeks or more (counted from the day of disembarkation) cannot board the cruise for vacation. Guests who are 20-23 weeks pregnant must provide a doctor’s certificate. Different cruise companies and designated voyages may have different maximum pregnancy weeks. Please check with our company for details (if there are any changes, the cruise company’s announcement shall prevail).
21. Infants under 6 months old (counted from the day of boarding) are not allowed to board the cruise. However, some cruise companies and designated voyages may have different minimum age requirements. Please check with our company for details (if there are any changes, the cruise company’s announcement shall prevail).
22. The cruise company reserves the right to refuse boarding to customers who fail to provide their health condition during registration, depending on the customer’s health condition, and shall not be liable for any compensation for the fees paid by the customer.
23. Cabin accommodations are subject to the actual supply of the cruise company. The cabin floor and number will be assigned by the cruise company during check-in, and shall be subject to the final arrangement of the cruise company. Our company and the cruise company may also upgrade the cabin to a higher level without additional charge, and guests shall not object.
24. The above prices and terms are subject to change without prior notice, and shall be subject to confirmation. Club Travel and the cruise company reserve the right to change the above terms at any time and make all final decisions.
25. For other terms and conditions, please refer to the latest English version of the terms and conditions on the official website of the cruise company. Cruise company official website: https://rwcruises.com/
26. Cruise Tickets will issue within 3 days before departure.
27. The above prices are only applicable to Hong Kong residents.
28. According to the Cross-boundary Movement of Physical Currency and Bearer Negotiable Instruments Ordinance, Chapter 629, Laws of Hong Kong , From 16 Jul 2018 any person arriving in Hong Kong; The Ordinance and in possession of a large quantity of currency and bearer negotiable instruments (“CBNIs”) (i.e. CBNIs of a total value more than HKD120,000), must make a written declaration to a Customs officer, using the Red Channel under the Red and Green Channel System. or any person about to leave Hong Kong, upon the requirement of a Customs officer, must disclose whether he/she is in possession of a large quantity of CBNIs. If so, he/she must make a written declaration. must be truthfully disclosed. For details, please visit https://www.customs.gov.hk/en/passenger_clearance/instruments/index.html
29. Restaurant opening hours and dining times are subject to cruise announcements.
30. All menus are subject to change due to cruise restaurant supply situations, and shall not be notified separately.

Terms & Conditions:

1. Booking within 21 days departure is not accepted.
2. The offers cannot be used in conjunction with any other promotional offers, discounts or cash coupons. 
3. Designated package prices are only applicable two adults travelling together. All itineraries and flights must be the same. All accompanying guests must book together.
4. Unless otherwise specified, the quotation is based on an adult occupying half a room. If you need to change to a single room or inquire about the price of a child (2-11 years old), please call 183 3100 or email to enquiry@travel.theclub.com.hk for enquiries. 
5. Please check all personal and itinerary information each time you receive an itinerary quotation or confirmation.
6. When you reserve a build-a-tour, please provide to the Club Travel consultant with all guests’ full names in English on the valid travel documents for arrangement of reservations.
7. To ensure their own safety, passengers should pay attention to whether the Security Bureau has issued an outbound travel warning to the destination and recommends purchasing relevant travel insurance before committing to the itinerary. Passengers are also advised to check the entry requirements of their destination carefully before traveling to avoid being unable to enter the country. 
8. Both at the time of booking and prior to your departure, you are responsible for reviewing all special conditions or requirements relating to your booking with both the accommodation provider and/or local authority. Should you have any questions, please reach out directly to the service providers. Please note, failure to adhere to any of these conditions or requirements may impact your booking. Club Travel is not responsible for your failure to adhere to any special conditions or requirements. 
9. This service is arranged for you by The Club Travel Services Limited (“Club Travel”) License no. 350873. 
10. Club HKT Limited (“The Club”) is not the supplier of the above packages and makes no representation or guarantee as to the quality of the packages and accepts no liability for any matters arising from or in relation to the same. 
11. By applying for this service, you confirm to have read, understood and accepted the general Terms and Conditions of the Club Travel (Link); the Personal Information Collection Statement of Club Travel (Link); The Club HKT Limited  (Link); Build-A-Tour terms and conditions (Link) and other terms applicable to individual products. 
12. We reserve the right to change these terms at any time without notice. 
13. In the event of discrepancy or inconsistency between the English and Chinese versions of these terms and conditions, the English version shall prevail. 
14. The Club, Club Travel, The Hotel and all suppliers reserve the right to amend the terms and conditions without prior notice. In case of any dispute, the decision of The Club, Club Travel, The Hotel and all suppliers shall be final.
15. Images and descriptions are for representational purposes only, actual products may differ. These photos shall not constitute or be construed as giving any offer, representation or warranty whether expressly or implied.